Operated by: Greyhound Lines, Inc.
Vehicle: Bus Duration: 3h 20m Departure time: September 12 at 9:45pm Departure city: Baltimore Departure location: Baltimore Arrival time: September 13 at 1:35am Destination city: New York Destination location: Midtown - 300 W 31st St
Operated by: FlixBus
Vehicle: Bus Duration: 3h 50m Departure time: September 12 at 11:59pm Departure city: Baltimore Departure location: Baltimore Arrival time: September 13 at 3:45am Destination city: New York Destination location: Midtown - 300 W 31st St
Operated by: FlixBus
Vehicle: Bus Duration: 3h 46m
Greyhound
Timeliness 48 % Cleanliness 64 %According to customer reviews, there are mixed opinions about the service. Some customers had a good experience but mentioned delays in arrival time. On the other hand, others expressed dissatisfaction with last-minute bus changes that negatively impacted their trips. Additionally, some customers reported encountering discourteous and rude behavior from a specific ticket agent on multiple occasions.
My bus broke down several times, and the driver did not communicate. We also made an unexpected stop on Jersey. I was over 2 hours late to my destination.
Very disappointed 😞 was waiting at Frederick Greyhound Bus Station for the bus but, the bus did not show up!
September 19, 2023
It has been my experience with a particular ticket agent that is very discourteous and extremely rude I had two very unpleasant encounters with her.
January 15, 2022
FlixBus
Timeliness 73 % Cleanliness 79 %Customers express satisfaction with the excellent service provided by FlixBus, mentioning safe and comfortable rides. They appreciate the smooth ride and courteous bus captains.
It’s not the FlixBus pick me. The bus is crazily fluctuating, I felt reallly dizzy in the bus and wanted to omit. There were lots of cigarettes and the air condition is poor. This is the worst experience in bus.
December 24, 2023
Bus was 20 minutes late and app was saying it was on time but was not.
December 3, 2023
Excellent service, safe, comfortable ride. I'm glad I chose FlixBus to get me where I wanted to be.
Owl Bus
Timeliness 62 % Cleanliness 47 %Users have noted that the bus service is generally satisfactory, with a mention of friendly staff. However, there are concerns about cleanliness and noise levels from other passengers. Additionally, some users reported issues with dirty windows and smoking on the bus.
The bus was very dirty and the bathroom had the whole bus smelling like feces and urine. The bus driver almost hit 3 people and couldn’t speak English well. He drove very aggressively and unsafe. Would never take this bus again.
Bus was more than 1 hour late. Pickup location is not clear or detailed.
Very Kool Can work on somethings like noise reduction from passengers
Timeliness 49 % Cleanliness 46 %Customers have expressed dissatisfaction with the service, mentioning delays and late arrivals. Some customers had to wait for over an hour in the cold and rain. There were also complaints about lack of communication, as there were no updates or notices regarding bus status. Additionally, one customer mentioned that there should be signs indicating where the bus is meeting and picking up passengers instead of searching at a truck stop.
The bus was an hour late and then took 40 minutes at the rest stop causing me to be 2 hours late to my destination. It ruined my trip
November 26, 2023
For some it was satisfied for others it was not comfortable. I met somebody that was complaining about the heat at the back. It was very, very hot inside the rest room. A person can pass out.
My experience was awful! One hour and a half before the departure time they called and changed the pick up place, the bus was supposed to pick us up at 2:45 and it only got there at 4:30.
OurBus
Timeliness 80 % Cleanliness 86 %With about 1 daily trips between Baltimore and New York, Ourbus offers competitive fares, clean and comfortable intercity bus travel. Their buses have free WiFi, clean bathrooms, complimentary bottled water, extra legroom and power outlets. They are known for providing excellent customer service, reflecting one of the industry's highest review rates. OurBus does not charge fees to reschedule tickets, which can be changed up to 30 minutes before travel time.
September 3, 2022
Excellent services! Arrive on time and the ride was smooth sailing!! Conductor was very professional!!
The service was great except for bus arrival in Baltimore was late but we still arrived in NY on time
January 28, 2019
Here's what you need to know about the bus trip from Baltimore to NYC::
