Service Requests

We know moving can be stressful, but managing your electric account will be easy. Whether you're moving across the city or across the country, FirstEnergy is here to help guide you along the way. Our step-by-step guide explains what you'll need to process your moving request online.

Request Electrical Work

• Establish or Upgrade Service
  Complete the online form to upgrade service, establish new electric service, or receive temporary service.
• Rules, Guidelines and Restrictions
  Know what restrictions are in place for your safety, prior to construction work.
• Customer Requirements for Electric Service
  Review manuals to plan for and obtain safe and prompt electric service.
• Search Electric Inspection
  Check the status of your electrical permit.
• Electrical Service Project Tracker
  View the status of your request for electrical work.
• Electronic Document Upload
  If you have a notification/design request number or a work request number, you will be able to upload documents required for your project.

Outdoor Lighting

• Streetlight or Oudoor Area Light Problem
  Help keep our community safe by reporting streetlight or outdoor area light outages.
  
• Outdoor Electric Safety
  Stay safe by following these precautions when working with or near electric equipment.
  

Be Safe and Cautious

If the light presents a hazardous situation, such as broken glass, danger of falling, or exposed wires, do not complete this form. Immediately call 1-888-LIGHTSS (1-888-544-4877).